Smart Africa CEO calls for citizen-centred AI and digital public services

Date: 2026-10-19
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By:  Nana Appiah Acquaye

Smart Africa Chief Executive Officer Lacina Koné has called for artificial intelligence in government to focus on improving citizens’ lives, stressing the importance of digital public infrastructure, regional interoperability and investment in scalable solutions across Africa.

Koné shared Smart Africa’s perspective on Public AI and Digital Services at the AI and Digital Ministerial Meeting during the Global AI & Digital Summit 2026 in Seoul, South Korea. The meeting was co-organised by the Republic of Korea and the World Bank Group.

“The real measure of AI in government is not how intelligent our systems become, but how effectively they improve the lives of our citizens,” Koné said.

He said achieving this in Africa required strong Digital Public Infrastructure, regional interoperability and investment in solutions that could scale.

Through the Smart Africa Trust Alliance (SATA) and Smart Africa Data Exchange (SADX), Koné said, countries were demonstrating how digital systems could be connected while preserving national sovereignty.

“AI should not simply digitise bureaucracy. It should reimagine public services around the citizen, creating greater dignity, opportunity and prosperity for our people,” he said.

 

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