By: Van
Soul Addey
M-PESA Ethiopia has
partnered with Qetero Booking Systems to integrate the Qetero digital
appointment booking mini app into its mobile money application, enabling
customers to book appointments for services offered by the Document
Authentication and Registration Agency directly through M-PESA.
The integration is designed
to simplify the appointment booking process, allowing customers to plan their
visits in advance, reduce unnecessary trips to service centres caused by
incomplete information and manage their time more efficiently.
Through the Qetero Mini App,
customers can select their required service, choose their preferred branch and
view available appointment dates and times before confirming their bookings,
without having to install a separate application.
Following a successful
booking, customers receive an SMS confirmation containing their appointment
number, selected service, branch, appointment date and time, as well as
relevant instructions for their visit.
The partnership brings
appointment booking services onto M-PESA's digital platform, providing
customers with a more convenient way to access services offered by the Document
Authentication and Registration Agency.
M-PESA Ethiopia said it
continues to contribute to the country's digital ambitions by supporting the
development of an inclusive, connected and digitally empowered society.
