By: Nana
Appiah Acquaye
Kenya’s Office of the Data
Protection Commissioner (ODPC) has hosted a delegation from the European
Union’s call centre operators’ association to explore investment and talent
development opportunities in the country’s Business Process Outsourcing (BPO) sector.
The engagement, facilitated
by GIZ DTC Kenya, was led by Senior Deputy Data Commissioners Oscar Otieno and
John Walubengo.
Discussions highlighted how Kenya’s
data protection framework supports BPO and IT outsourcing while fostering trust
in the processing of personal data.
The delegation also explored
ways to strengthen the business environment through adequacy arrangements and
cross-border data transfers under Kenya’s Data Protection Act.
The meeting addressed
ongoing adequacy discussions between Kenya and the European Union, which are
critical to establishing trusted data flows between Kenya and European markets.
