Safaricom CEO urges African leaders to embrace innovation and challenge market disruption

Date: 2026-10-24
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By:   Nana Appiah Acquaye

Safaricom Group Chief Executive Officer Peter Ndegwa has urged African business leaders to embrace continuous innovation, disciplined execution and customer-focused strategies to remain competitive and respond to market disruption.

Ndegwa made the remarks while hosting a delegation from the Vodacom Advanced Executive Programme in Nairobi, where participants gained insights into the operations of Safaricom PLC in Kenya and Safaricom Ethiopia Telecommunications PLC.

The programme was delivered in partnership with GIBS Business School (Gordon Institute of Business Science) and The Strategists, bringing together colleagues from across Africa for an immersion into the two telecommunications businesses.

A key leadership lesson Ndegwa shared with the delegation was the importance of remaining humble and continuously shaping the market to stay ahead of disruption.

“This means being willing to disrupt yourself before others do,” he said, noting that history was full of leaders who became complacent, lost their competitive edge and eventually surrendered their market positions.

He said staying ahead required continuous innovation, disciplined execution, putting customers first and constantly evolving offerings to meet changing needs while creating sustainable value for customers and shareholders.

Ndegwa also encouraged the delegates to look beyond their next promotion and seek cross-functional experiences to broaden their perspectives.

Reflecting on his own career across strategy, sales and finance, he said leadership growth came as much from the breadth of experience as from depth of expertise.

He welcomed the delegation to Kenya and expressed hope that the participants had gained valuable insights as they continued shaping the future of Africa.

 

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